BEWARE what you get. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Contributions should be appropriate for a global audience. . We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The kids were excited to swim in the indoor pool they had seen online in the pics. A breakfast is served in the restaurant. Attached bathroom Royalty Is More Than Just A crown. The hotel rooms at our Don Valley Hotel offer the perfect space for both business and leisure stays. Check your booking confirmation email to find your booking number and PIN. Our Traditional Room offers ample space, scenic views, and a variety of amenities including complimentary WiFi. The building is tucked up into a ravine and overlooks the entirety of Don Valley. We were not impressed.Overall, our stay this year was very disappointing. I am saddened to report that our stay at this hotel was terrible. My boyfriend has service experience and felt it was all handled well. You can take a bus from Toronto Don Valley Hotel and Suites to Downtown Toronto via Eglinton Ave East at Wynford Dr West Side, Eglinton Station, and 2190 Yonge St in around 57 min. Over all we were very please with our stay and enjoyed our room. Comfort Inn & Suites Denver Northfield, Denver - Book Comfort Inn & Suites Denver Northfield online with best deal and discount with lowest price on Hotel Booking. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Enjoy delicious comfort food favorites in our inviting DV bar | bistro, or head out to sample some of the top restaurants in North York. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch and dinner. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Try again, The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. While . Find a cancellation policy that works for you. You can look forward to a poolside bar, a grocery/convenience store, and a terrace at Toronto Don Valley Hotel and Suites. Nothing wrong with the hotel per se. The outward appearance of this property is cute. Please note that all Special Requests are subject to availability and additional charges may apply. Please wait, we're checking available rooms for you. Sincerely, Carlysle Bourne Jr. Upon arrival the front desk staff was great and everything seemed in order. We are also one of only a few hotels in North America where you can text in your room service order and have it delivered to your suite. Toronto Transit. In addition, the signal on our TV came in and out intermittently and would often freeze. 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It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. Modern rooms at Toronto Don Valley Hotel And Suites have complimentary wireless internet, climate control and television. When booking 5 rooms or more, different policies and additional supplements may apply. All content should be genuine and unique to the guest. Plus, I was pleased with . We recommend booking an option with free cancellation in case your travel plans change.Read more. The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. . The outward appearance of this property is cute. - See 1,148 traveler reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Third, I was told that I would have A charge of $13.50 added to my card for parking. This is the version of our website addressed to speakers of English in the United States. Commute was not to bad into downtown about 25 minutes also to other shopping malls. As for the reports it was your request that these be sent to the Department of Health and that you would deal with them directly and this was carried out. Guests arriving at the hotel are welcomed into bright, elegant, natural light-filled space overlooking the lush surroundings. "National Integrated Cancer Control Act" There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. The new rooms have beautiful furniture, nice balconies and huge bathrooms. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. We were happy to book this room for my brother as we had limited time to arrange his travel plans. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. 175 Wynford Dr, North York The Salon can accommodate up to 12 guests. Treat Yourself & Book This Offer. Modernly decorated rooms offer free WiFi. Toronto is celebrating its most disgusting bugs and it's already terrifying - blogTO - October 26th, 2021 5 ways you can save money as a millennial living in Toronto - blogTO - October 21st, 2021 Health Programs & Advice - City of Toronto - October 14th, 2021 Show Prices. 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. Discover genuine guest reviews for Toronto Don Valley Hotel and Suites, in North York neighbourhood, along with the latest prices and availability . Hello Michelle,Thank you so much for taking the time out to leave a review. I MIGHT try the hotel again to see if things improved. I would have given three stars but went up to four because of good service. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. There is a bistro/bar/restaurant in the lobby although we didnt actually eat there we stopped in to look at the menu, its a very modern looking set up. Read more about possible travel restrictions before you go. To make any trip that much better, we also offertravel packages associated with some fantastic local attractions to help you save on your stay. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. Approximate prices in USD for a 1-night stay, Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. We could not access the balcony. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. Toronto Don Valley Hotel And Suites is a few steps away from the municipal Sunnybrook Park. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada. Please note that all Special Requests are subject to availability and additional charges may apply. The 3-star hotel in the entertainment district of Toronto is situated close to Aga Khan Museum and welcomes guests since 1964. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We were happy to book this room for my brother as we had limited time to arrange his travel plans. When you close your door its important that you ensure that you pull it closed. M3C 1J3 Canada Guests praise the central location. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. . Aga Khan Museum is also located near the property. Great locations and deals for every budget. The staffs was friendly too. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. The restaurant was good and food was outstanding. We complained the front desk manager and pictures . Other highlights at this Art Deco hotel include a . Most of the staff was kind and friendly. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Tel:416-449-4111 Misleading. Review of Toronto Don Valley Hotel & Suites. Standard Rooms - Courtyard view. Third, I was told that I would have A charge of $13.50 added to my card for parking. 288 feet This property has taken extra health and hygiene measures to ensure your safety is their priority -, Destinations, properties, even an address, 1659660,1658400,1656050|2,1659950|4,1655910,1660130|4,1625600,1653450,1657780,1660130,1657010|2,1657010,1656050|4,1662570,1664020,1661110,1656050,1659950,1659950|1, Personal or sensitive info (e.g. Flat-screen TV Near the indoor pool is a hottub and work out area with full change rooms. View There was no fridge. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We are very happy that we were able to accommodate your brother at our hotel. 100% smoke free property. broken bed, the legs dont touch the floor so when you lay down, the bed wobble dry gum on night table, balcony door is jammed closed and the front Manager Marc is . I was told by the manager that nothing was found however no report was not given to verify the conclusion. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. This stay includes Wi-Fi for free. The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. I have stayed at this hotel three times now and I absolutely love it. To the hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Although it is a bit out of the way, it certainly is an "Urban Oasis" and I would recommend staying at the Don Valley if you would like to stay in Toronto but not be directly downtown. If you dont book a flexible rate, you may not be entitled to a refund. Copyright 19962023 Booking.com. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. if the writer is claiming to be someone else). Refrigerator Contributions should be travel related. Now &163;144 on Tripadvisor Homewood Suites by Hilton Nashville Vanderbilt, TN, Nashville. We started in a non-renovated room, no smell, clean, no bar area. This service may contain translations powered by Google. Small pictures only! Guest room amenities are available including complimentary Wi-Fi. What are some hotels with a large number of reviews in Toronto, ON, Canada? 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada For Room Reservations: 1-877 . Iron My boyfriend has service experience and felt it was all handled well. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. Wont be staying there again most likely. No cash or debit card payments are accepted. Our hotel in Toronto's Don Valley offers close proximity to downtown Toronto, the Toronto Pearson International Airport, and many other local attractions. CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. Microwave I am saddened to report that our stay at this hotel was terrible. American Express. Toronto's Urban Resort. #2 Best Value of 1,623 places to stay in Toronto. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. About 2 hrs later they called back and I booked our stay. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Second, the room wasn't what I expected at all. Find popular and cheap hotels near Mormon Battalion Historic Site in San Diego with real guest reviews and ratings. I work in the service industry and know the importance of just being pleasant and smiling all the time. I immediately called the front desk and about 30 min later 2 managers came up to see and took pics and took down our contact info. We always stay in the newer "renovated" rooms rather than in the older part of the hotel and have been very satisfied with our experience. There was free Wi-Fi. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. Please see our partners for more details. The drive into the City took anywhere from 20-50 minutes. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Your contribution should be yours. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. 2 double beds. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. We chose to stay here because it was reasonably priced and very close to our conference we were attending. Attached bathroom All the best! Reviews are most valuable when they are original and unbiased. Bus operators. In future, kindly reach out and we would be happy to assist. Modernly decorated rooms offer free WiFi. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. But unfortunately, they were the only ones. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. The most helpful contributions are detailed and help others make better decisions. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. VERY disappointed in this hotel. Spotless and ideal hotel in North York district. CAD 20 per child, per night. **Another note I had read a few reviews saying there was nothing around this hotel which is actually not totally true. There is a Tim Hortons within walking distance and then so much more with in a 2-5 minute car ride. Toronto Don Valley Hotel & Suites. water was warm, and clean, but the bathrooms were in need of some reno too. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. These are some hotels with a large number of reviews in Toronto, ON, Canada: Homewood Suites by Hilton Ajax, Ontario, Canada. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. The hotel was very nice and check in was good.We had a 2 double bedroom on the second floor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Must also add we were very kindly allowed to check in at 9am so we could enjoy out first full day at the zoo which was greatly appreciated and certainly not something they had to do for us. Toronto Don Valley Hotel & Suites. Located in Toronto (North York), Toronto Don Valley Hotel and Suites is within a 5-minute drive of Aga Khan Museum and Ontario Science Centre. The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. In future, kindly reach out and we would be happy to assist. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. Enjoy free WiFi, an outdoor pool and breakfast. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". I was told by the manager that nothing was found however no report was not given to verify the conclusion. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. Please note, this hotel only accepts credit card. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Best regards, Kevin Porter, General Manager. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. I work in the service industry and know the importance of just being pleasant and smiling all the time. Flat-screen TV I have stayed at this hotel close to 20 times now over the years. C . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Found a Pkg deal on Jaunt.ca Decided to take it and this is the Hotel that was in the package.The first rom the hotel assigned us was still being cleaned. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. more. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. Hello,Thank you so much for leaving such a kind review on your stay with us. Upon arrival the front desk staff was great and everything seemed in order. Only jpg,jpeg,png and gif files. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. The front desk as well as the manager were not helpful at all with anything. It is just a short drive or cab away. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. Attached bathroom I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. But everything else got an A- rating from me! Please note, upon arrival the property will pre-authorize the guest's credit card for one room night and an additional CAD $100 per night for incidentals. Wont be staying there again most likely. Tulsa Club Hotel Curio Collection By Hilton, Four Seasons Resort Maui At Wailea Wailea, The Blackstone, Autograph Collection Hotel Chicago, Sheraton Airport & Conference Centre Hotel. Toronto, Canada, -S - M3C 1 I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. I thought, Maybe she's having a bad day, so I brought her a box of chocolates the next day and said to smile. Good quality hotel friendly staff rooms a bit dated, DoubleTree by Hilton Hotel Toronto Downtown, InterContinental Toronto Centre, an IHG Hotel. We complained the front desk manager and pictures were taken.. Definitely ask for an upgraded room, but the hotel has done a lot of renovations and the new rooms are just beautiful. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that." Date of stay: September 2018. Front desk should have mentioned this, it was very disappointing. Fitted with a granite counter top, the bathroom includes a hairdryer. DoubleTree by Hilton Hotel Toronto Downtown. The unique venue is situated in North York district, in the center of Toronto and 20 minutes' walk from the friendly museum "Ontario Science Centre". Attached bathroom Guests praise the central location. 175 Wynford Dr, North York Toronto, Canada, -S - M3C 1 416-449-4111 The dcor was quite sparse and dated with little furniture. 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